body {
  width: 100vw;
  height: 100vh;
}
li,
ul {
  padding: 0;
  margin: 0;
  list-style-type: none
}
/* 咨询 */
.consult {
  position: relative;
  width: 100%;
  height: 100%;
  background: url('../images/consult/img_reservation_bg.png') no-repeat;
  background-size: 100% 100%;
}
.consult .logo {
  position: absolute;
  left: 40px;
  left: 2.5rem;
  top: 40px;
  top: 2.5rem;
  width: 115px;
  width: 7.1875rem;
  height: 35px;
  height: 2.1875rem;
  background: url('../images/login/login_logo.png') no-repeat;
  background-size: 100% 100%;
}
.consult .consult-model {
  position: absolute;
  left: 50%;
  top: 50%;
  z-index: 99;
  -webkit-transform: translate(-50%, -50%);
          transform: translate(-50%, -50%);
  display: -webkit-box;
  display: -ms-flexbox;
  display: flex;
  -webkit-box-pack: justify;
      -ms-flex-pack: justify;
          justify-content: space-between;
  width: 1060px;
  width: 66.25rem;
  height: 750px;
  height: 46.875rem;
  border-radius: 0.75rem;
  background: #FFFFFF;
  -webkit-box-shadow: 0.5rem 1.125rem 3.125rem 0 rgba(9, 41, 84, 0.14902);
          box-shadow: 0.5rem 1.125rem 3.125rem 0 rgba(9, 41, 84, 0.14902);
}
.consult .consult-model .left {
  width: 500px;
  width: 31.25rem;
  height: 100%;
  background: url('../images/consult/img_reservation_content.png') no-repeat;
  background-size: 100% 100%;
}
.consult .consult-model .right {
  width: 560px;
  width: 35rem;
  height: 100%;
}
.consult .consult-model .right .form {
  margin: 108px 0 0 94px;
  margin: 6.75rem 0 0 5.875rem;
}
.consult .consult-model .right .top {
  margin-bottom: 32px;
  margin-bottom: 2rem;
  width: 400px;
  width: 25rem;
  height: 62px;
  height: 3.875rem;
  overflow: hidden;
}
.consult .consult-model .right .title {
  margin-bottom: 6px;
  margin-bottom: 0.375rem;
  color: #212937;
  font-weight: bold;
  font-size: 24px;
  font-size: 1.5rem;
  line-height: 36px;
  line-height: 2.25rem;
  letter-spacing: 0;
  text-align: left;
}
.consult .consult-model .right .text {
  color: #637287;
  font-size: 14px;
  font-size: 0.875rem;
  line-height: 20px;
  line-height: 1.25rem;
  letter-spacing: 0;
  text-align: left;
}
.consult .consult-model .right [type='text'],[type='number'] {
  margin-bottom: 20px;
  margin-bottom: 1.25rem;
}

.consult-model .right .reservation {
  margin-top: 40px;
  margin-top: 2.5rem;
  width: 400px;
  width: 25rem;
  height: 48px;
  height: 3rem;
  outline: none;
  color: #FFFFFF;
  font-size: 16px;
  font-size: 1rem;
  line-height: 14px;
  line-height: 0.875rem;
  letter-spacing: 0;
  text-align: center;
  border: 0;
  border-radius: 0.375rem;
  background: -webkit-gradient(linear, left top, right top, from(#0058C7), to(#1875F0));
  background: linear-gradient(90deg, #0058C7 0%, #1875F0 100%);
  -webkit-box-shadow: 0 0.5rem 1rem 0 rgba(0, 88, 199, 0.2);
          box-shadow: 0 0.5rem 1rem 0 rgba(0, 88, 199, 0.2);
}

/* 在线咨询 */
.online-consult {
  position: relative;
  width: 100%;
  height: 100%;
  background: url('../images/consult/img_advice_bg1.png') no-repeat;
  background-size: 100% 100%;
}
.online-consult>.logo {
  position: absolute;
  left: 40px;
  left: 2.5rem;
  top: 40px;
  top: 2.5rem;
  width: 115px;
  width: 7.1875rem;
  height: 35px;
  height: 2.1875rem;
  background: url('../images/login/login_logo.png') no-repeat;
  background-size: 100% 100%;
}
.online-consult .chat-window {
  position: absolute;
  left: 50%;
  top: 50%;
  z-index: 99;
  -webkit-transform: translate(-50%, -50%);
          transform: translate(-50%, -50%);
  width: 810px;
  width: 50.625rem;
  height: 670px;
  height: 41.875rem;
  border-radius: 0.4375rem;
  background: #FFFFFF;
  -webkit-box-shadow: 0.5rem 1.125rem 3.125rem 0 rgba(9, 41, 84, 0.14902);
          box-shadow: 0.5rem 1.125rem 3.125rem 0 rgba(9, 41, 84, 0.14902);
}
.chat-window .top {
  display: -webkit-box;
  display: -ms-flexbox;
  display: flex;
  -webkit-box-pack: start;
      -ms-flex-pack: start;
          justify-content: flex-start;
  -webkit-box-align: center;
      -ms-flex-align: center;
          align-items: center;
  width: 100%;
  height: 60px;
  height: 3.75rem;
  border-radius: 0.4375rem 0.4375rem 0 0;
  background: #1875F0;
}
.chat-window .top .title-logo {
  margin-left: 20px;
  margin-left: 1.25rem;
  margin-right: 6px;
  margin-right: 0.375rem;
  width: 29px;
  width: 1.8125rem;
  height: 30px;
  height: 1.875rem;
  background: url('../images/consult/icon_advice_logo.png') no-repeat;
  background-size: 100% 100%;
}
.chat-window .top .title {
  margin: 0;
  color: #FFFFFF;
  font-size: 16px;
  font-size: 1rem;
  line-height: 14px;
  line-height: 0.875rem;
  letter-spacing: 0;
  text-align: center;
}
.chat-window .bottom {
  display: -webkit-box;
  display: -ms-flexbox;
  display: flex;
  -webkit-box-pack: justify;
      -ms-flex-pack: justify;
          justify-content: space-between;
  width: 100%;
  height: 610px;
  height: 38.125rem;
}
.chat-window .bottom .left {
  width: 570px;
  width: 35.625rem;
  height: 100%;
}
.chat-window .bottom .left .chat {
  padding: 0 12px;
  padding: 0 0.75rem;
  width: 100%;
  height: 392px;
  height: 24.5rem;
  overflow-y: auto;
}
.chat-window .bottom .left .chat::-webkit-scrollbar {
  width: 0;
}
.chat-window .chat .automatic-msg-box {
  display: -webkit-box;
  display: -ms-flexbox;
  display: flex;
  -webkit-box-orient: vertical;
  -webkit-box-direction: normal;
      -ms-flex-direction: column;
          flex-direction: column;
  -webkit-box-align: center;
      -ms-flex-align: center;
          align-items: center;
  margin: 24px auto 0;
  margin: 1.5rem auto 0;
}
.chat-window .chat .automatic-msg-box .automatic-msg {
  margin-bottom: 24px;
  margin-bottom: 1.5rem;
  width: 390px;
  width: 24.375rem;
  height: 46px;
  height: 2.875rem;
  line-height: 46px;
  line-height: 2.875rem;
  border-radius: 0.5rem;
  border: 1px solid #D9D9D9;
  border: 0.0625rem solid #D9D9D9;
  color: #212937;
  font-size: 13px;
  font-size: 0.8125rem;
  letter-spacing: 0;
  text-align: center;
}
.chat-window .chat .customer_service {
  display: -webkit-box;
  display: -ms-flexbox;
  display: flex;
  -webkit-box-orient: vertical;
  -webkit-box-direction: normal;
      -ms-flex-direction: column;
          flex-direction: column;
  -webkit-box-pack: justify;
      -ms-flex-pack: justify;
          justify-content: space-between;
  -webkit-box-align: start;
      -ms-flex-align: start;
          align-items: flex-start;
}
.chat-window .chat .time {
  color: #999999;
  font-size: 12px;
  font-size: 0.75rem;
  line-height: 10px;
  line-height: 0.625rem;
  letter-spacing: 0;
  text-align: left;
}
.chat-window .chat .automatic-msg-box .time {
  margin-bottom: 66px;
  margin-bottom: 4.125rem;
}
.chat-window .chat .msg-box {
  margin-top: 6px;
  margin-top: 0.375rem;
  margin-bottom: 16px;
  margin-bottom: 1rem;
  padding: 14px 10px;
  padding: 0.875rem 0.625rem;
  border-radius: 0 0.25rem 0.25rem 0.25rem;
  max-width: 525px;
  max-width: 32.8125rem;
  background: #EFF1F6;
}
.chat-window .chat .custom {
  display: -webkit-box;
  display: -ms-flexbox;
  display: flex;
  -webkit-box-orient: vertical;
  -webkit-box-direction: normal;
      -ms-flex-direction: column;
          flex-direction: column;
  -webkit-box-pack: justify;
      -ms-flex-pack: justify;
          justify-content: space-between;
  -webkit-box-align: end;
      -ms-flex-align: end;
          align-items: flex-end;
}
.chat-window .chat .custom .msg-box {
  border-radius: 0.25rem 0 0.25rem 0.25rem;
  background: #E8EDFD;
}
/* .chat-window .chat .start_time {
  margin-bottom: 66px;
  color: #212937;
  font-size: 12px;
  line-height: 10px;
  letter-spacing: 0px;
  text-align: center;
} */

.chat-window .chat .customer-service .msg-box .msg {
  color: #212937;
  font-size: 14px;
  font-size: 0.875rem;
  line-height: 12px;
  line-height: 0.75rem;
  letter-spacing: 0;
  text-align: left;
}
.chat-window .chat .automatic-msg-box .time {
  color: #212937;
  font-size: 12px;
  font-size: 0.75rem;
  line-height: 28px;
  line-height: 1.75rem;
  letter-spacing: 0;
  text-align: center;
}
.chat-window .bottom .left .quick-prompt {
  position: relative;
  display: -webkit-box;
  display: -ms-flexbox;
  display: flex;
  -webkit-box-pack: center;
      -ms-flex-pack: center;
          justify-content: center;
  -webkit-box-align: center;
      -ms-flex-align: center;
          align-items: center;
  width: 100%;
  height: 32px;
  height: 2rem;
  background: #EFF2F6;
}
.chat-window .quick-prompt .tipItem {
  margin-right: 8px;
  margin-right: 0.5rem;
  padding: 6px 11px;
  padding: 0.375rem 0.6875rem;
  color: #0058C7;
  font-size: 12px;
  font-size: 0.75rem;
  line-height: 10px;
  line-height: 0.625rem;
  letter-spacing: 0;
  text-align: center;
  border-radius: 0.6875rem;
  background: #FFFFFF;
  border: 1px solid rgba(0, 88, 199, 0.49804);
  border: 0.0625rem solid rgba(0, 88, 199, 0.49804);
}
.chat-window .quick-prompt .close {
  position: absolute;
  right: 13px;
  right: 0.8125rem;
  top: 50%;
  -webkit-transform: translateY(-50%);
          transform: translateY(-50%);
  width: 6px;
  width: 0.375rem;
  height: 6px;
  height: 0.375rem;
  background: red;
}
.chat-window .bottom .left .input-box {
  display: -webkit-box;
  display: -ms-flexbox;
  display: flex;
  -webkit-box-orient: vertical;
  -webkit-box-direction: normal;
      -ms-flex-direction: column;
          flex-direction: column;
  -webkit-box-align: end;
      -ms-flex-align: end;
          align-items: flex-end;
  -webkit-box-pack: justify;
      -ms-flex-pack: justify;
          justify-content: space-between;
  width: 100%;
  height: 186px;
  height: 11.625rem;
}
.chat-window .input-box .tool {
  display: -webkit-box;
  display: -ms-flexbox;
  display: flex;
  -webkit-box-pack: justify;
      -ms-flex-pack: justify;
          justify-content: space-between;
  -webkit-box-align: center;
      -ms-flex-align: center;
          align-items: center;
  padding: 0 13px;
  padding: 0 0.8125rem;
  width: 100%;
  height: 37px;
  height: 2.3125rem;
}
.chat-window .input-box .tool img {
  width: 18px;
  width: 1.125rem;
  height: 18px;
  height: 1.125rem;
  margin-right: 22px;
  margin-right: 1.375rem;
  cursor: pointer;
}
.chat-window .input-box .tool input[type='text'] {
  padding: 3px 15px;
  padding: 0.1875rem 0.9375rem;
  width: 115px;
  width: 7.1875rem;
  height: 25px;
  height: 1.5625rem;
  font-size: 12px;
  font-size: 0.75rem;
  line-height: 10px;
  line-height: 0.625rem;
  letter-spacing: 0;
  text-align: left;
  outline: none;
  border: 1px solid #D9D9D9;
  border: 0.0625rem solid #D9D9D9;
  border-radius: 0.75rem 0 0 0.75rem;
  border-right: 0;
  background: #FFFFFF;
}
.chat-window .input-box .tool input[type='text']::-webkit-input-placeholder {
  color: #999999;
  font-size: 12px;
  font-size: 0.75rem;
  line-height: 10px;
  line-height: 0.625rem;
  letter-spacing: 0;
  text-align: left;
}
.chat-window .input-box .tool input[type='text']::-moz-placeholder {
  color: #999999;
  font-size: 12px;
  font-size: 0.75rem;
  line-height: 10px;
  line-height: 0.625rem;
  letter-spacing: 0;
  text-align: left;
}
.chat-window .input-box .tool input[type='text']::-ms-input-placeholder {
  color: #999999;
  font-size: 12px;
  font-size: 0.75rem;
  line-height: 10px;
  line-height: 0.625rem;
  letter-spacing: 0;
  text-align: left;
}
.chat-window .input-box .tool input[type='text']::placeholder {
  color: #999999;
  font-size: 12px;
  font-size: 0.75rem;
  line-height: 10px;
  line-height: 0.625rem;
  letter-spacing: 0;
  text-align: left;
}
.chat-window .input-box .tool input[type='button'] {
  width: 60px;
  width: 3.75rem;
  height: 25px;
  height: 1.5625rem;
  outline: none;
  border: 0;
  border-radius: 0 0.75rem 0.75rem 0;
  color: #FFFFFF;
  background: #1875F0;
  font-size: 12px;
  font-size: 0.75rem;
  line-height: 25px;
  line-height: 1.5625rem;
  letter-spacing: 0;
  text-align: center;
}
.chat-window .input-box .textarea {
  padding: 12px;
  padding: 0.75rem;
  width: 100%;
  height: 100px;
  height: 6.25rem;
  border: 0;
  outline: 0;
  resize: none;
}
.chat-window .input-box .submit {
  margin: 0 13px 12px 0;
  margin: 0 0.8125rem 0.75rem 0;
  width: 64px;
  width: 4rem;
  height: 32px;
  height: 2rem;
  color: #FFFFFF;
  font-size: 12px;
  font-size: 0.75rem;
  line-height: 10px;
  line-height: 0.625rem;
  letter-spacing: 0;
  text-align: center;
  outline: none;
  border: 0;
  border-radius: 0.25rem;
  background: #1875F0;
}
.chat-window .input-box .tool .ipt-right {
  display: -webkit-box;
  display: -ms-flexbox;
  display: flex;
  -webkit-box-pack: center;
      -ms-flex-pack: center;
          justify-content: center;
  -webkit-box-align: center;
      -ms-flex-align: center;
          align-items: center;
}
.chat-window .bottom .right {
  display: -webkit-box;
  display: -ms-flexbox;
  display: flex;
  -webkit-box-orient: vertical;
  -webkit-box-direction: normal;
      -ms-flex-direction: column;
          flex-direction: column;
  padding-top: 20px;
  padding-top: 1.25rem;
  padding-left: 20px;
  padding-left: 1.25rem;
  width: 240px;
  width: 15rem;
  height: 100%;
}
.chat-window .bottom .right .tip {
  margin-top: 20px;
  margin-top: 1.25rem;
  color: #212937;
  font-size: 13px;
  font-size: 0.8125rem;
  line-height: 12px;
  line-height: 0.75rem;
  letter-spacing: 0;
  text-align: left;
}